When you hire a doctor to fix you, it’s impossible for them to make a diagnosis or take a course of action until they’ve gathered some information, and depending on what they’re evaluating, their assessment will change. I begin every non-trivial initiative with what I call a solution scope, in which I work with you to gather the context necessary to define the problem, scope a solution, and estimate the work required. And just like with a doctor, some of my clients find that an assessment and some advice is all they need and others need constant and ongoing care until their codebase and team are healthy enough to not need me.

For all changes to your existing software, I will request a small time commitment from one of your team members to review and sign-off on my work. This is to ensure you retain a certain level of oversight and responsibility for the modifications being made, and remain in a position to veto them or request changes as would benefit their eventual maintenance by your team. It also helps me limit my own liability for any downstream effects that I could not have foreseen without the perspective of a code owner.

I’ve built my operation to be as flexible and responsive as possible. As your needs change, I adapt, scaling my efforts up or down as needed within my own capacity limits, and to achieve this I operate with a first paid, first served policy: After paying for your initial assessment, you’ll have three business days where you’re at the front of the queue for ongoing development. If you decide not to start development right away, no worries: like a restaurant, you can always come back, but I can’t guarantee how long of a wait there will be when you return.

I work best with clients that are looking for an ongoing relationship rather than a short-term project, and I have arrangements designed to fit a wide variety of budgets and organization sizes.